Legal Information

Privacy Policy

Last Updated: 22 November 2025

1. Introduction

Skyie Global Immigration Advisors Ltd (Company No. 16041071), trading as Skyie Global Immigration Advisors, is committed to protecting your privacy and personal data.

This Privacy Policy explains how we collect, use, and safeguard your information in accordance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR) 2003
  • Information Commissioner's Office (ICO) guidelines

2. Data Controller Information

Company Name: Skyie Global Immigration Advisors Ltd

Company Number: 16041071

Registered Address: London, United Kingdom

Contact Email: hello@skyieglobal.co.uk

Contact Phone: +44 788 234 8898

3. Information We Collect

Personal Data You Provide:

  • Name: To identify you and personalize our communications
  • Email Address: To respond to your inquiries and send important updates
  • Phone Number: To contact you regarding your immigration matters (optional)
  • Message/Inquiry Content: To understand your immigration needs and provide appropriate advice
  • Service of Interest: To direct your inquiry to the appropriate advisor

Automatically Collected Data:

  • IP Address: For security purposes and rate limiting to prevent abuse
  • Browser Type & Device Information: To ensure website compatibility and optimize user experience
  • Usage Analytics: We use privacy-focused analytics (Vercel Analytics) that does not use cookies or collect personal data

4. Legal Basis for Processing

We process your personal data under the following legal bases (Article 6 UK GDPR):

  • Consent (Article 6(1)(a)): When you submit contact forms or sign up for communications, having read and accepted this Privacy Policy
  • Legitimate Interests (Article 6(1)(f)): For website operation, security monitoring, fraud prevention, and improving our services
  • Legal Obligation (Article 6(1)(c)): When required to comply with UK immigration law and regulations
  • Contract (Article 6(1)(b)): When providing immigration advisory services you have engaged us for

5. How We Use Your Data

We use your personal data to:

  • Respond to your inquiries and provide immigration advice
  • Provide the immigration services you have requested
  • Send you updates about your case or application
  • Improve our website and service offerings
  • Prevent fraud, abuse, and unauthorized access
  • Comply with legal and regulatory obligations

We will NOT:

  • Sell your personal data to third parties
  • Use your data for marketing purposes without your explicit consent
  • Share your data with anyone except as described in this policy

6. Data Sharing and Third Parties

We may share your data with the following third-party service providers:

Email Delivery Service (Resend):

Purpose: To send email notifications and responses to your inquiries

Location: United States (EU-US Data Privacy Framework compliant)

Privacy Policy: resend.com/legal/privacy-policy

Analytics (Vercel Analytics):

Purpose: Privacy-focused website analytics (no cookies or personal data)

Location: United States

Privacy Policy: vercel.com/legal/privacy-policy

Hosting Service (Vercel):

Purpose: Website hosting and infrastructure

Location: United States

Safeguards: Standard Contractual Clauses, security measures

Legal Disclosures: We may disclose your information when required by law, court order, or governmental authority.

7. Data Retention

We retain your personal data for the following periods:

  • Contact Form Data: 2 years from last contact
  • Email Correspondence: 2 years from last communication
  • Client Case Files: 7 years after case completion (UK immigration law requirement)
  • Analytics Data: Anonymized and retained indefinitely for statistical purposes

Data may be retained longer if required by law or for legal claims. You may request early deletion by exercising your Right to Erasure (see Section 8).

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access (Article 15)

Request a copy of all personal data we hold about you. The first copy is free; reasonable fees may apply for additional copies.

Right to Rectification (Article 16)

Request correction of inaccurate or incomplete personal data.

Right to Erasure (Article 17) - "Right to be Forgotten"

Request deletion of your personal data, unless we have legal grounds to retain it.

Right to Restrict Processing (Article 18)

Request that we limit how we use your data while you challenge its accuracy or our processing.

Right to Data Portability (Article 20)

Receive your personal data in a machine-readable format (JSON/CSV) and transfer it to another service provider.

Right to Object (Article 21)

Object to processing based on legitimate interests or for direct marketing.

Right to Withdraw Consent (Article 7(3))

Withdraw your consent at any time where processing is based on consent. This does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights:

Email us at hello@skyieglobal.co.uk with the subject line "GDPR Request"

We will respond within 30 days of receiving your request.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data (Article 32 UK GDPR):

Technical Measures:

  • Encryption in transit using HTTPS/TLS (256-bit SSL certificate)
  • Encryption at rest for stored data
  • Secure access controls and authentication
  • Input validation and sanitization to prevent injection attacks
  • Rate limiting to prevent abuse and DDoS attacks
  • Security headers (HSTS, CSP, X-Frame-Options, etc.)
  • Regular security updates and dependency scanning

Organizational Measures:

  • Limited staff access on a need-to-know basis
  • Data minimization - we only collect what we need
  • Regular security audits and risk assessments
  • Data breach notification procedures
  • Staff training on data protection

10. International Data Transfers

Your data may be processed outside the UK/EEA by our service providers in the United States. Transfers are protected by:

  • EU-US Data Privacy Framework certification (for US-based processors)
  • Standard Contractual Clauses approved by the UK ICO
  • Appropriate security safeguards as required by UK GDPR Chapter V

11. Children's Privacy

Our services are not directed at children under the age of 18. We do not knowingly collect personal data from children without parental consent.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at hello@skyieglobal.co.uk so we can delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make material changes, we will notify you by email (if you have provided one) or by posting a prominent notice on our website.

Last Updated: 22 November 2025

13. Right to Lodge a Complaint (Article 77)

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO):

Website: https://ico.org.uk

Helpline: 0303 123 1113

Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

We encourage you to contact us first so we can address your concerns directly.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Company: Skyie Global Immigration Advisors Ltd

Email: hello@skyieglobal.co.uk

Phone: +44 788 234 8898

Address: London, United Kingdom

We aim to respond to all inquiries within 5 business days.